Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers.
In the meantime check out our FAQs to see if this can help answer any immediate questions. Rest assured; we will notify you as soon as we know if your holiday has been affected by email. We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office FCDO advice against all non-essential travel. For the latest information on Covid you can check our FAQs here.
If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking , even if travelling in less than 12 weeks. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. This can be arranged whilst rebooking or afterwards in Manage my booking. We understand that you may wish to change your holiday plans and we appreciate the need for flexibility.
We'll be in touch by email letting you know how to register to change your holiday plans. You can also log into Manage my booking to find the details there. Please look out for emails from us or visit our dedicated Covid Coronavirus page for the latest updates.
You can call our team on who can look at options for you. Payments are being prioritised based on when the request was made, working in order from March onwards. We will always try to process refunds at the earliest opportunity, for requests before August our maximum timeframe is days.
As we are steadily reducing the maximum processing time for each new request, for refund requests made in August, we expect the maximum processing time to be 80 days, from the date the refund is requested.
For those requesting a refund in September, we expect it to be processed within a maximum of 60 days, and then reduce to 30 days for refunds requested in October, before returning to normal levels. To finalise the amendment, one of our customer advisors will phone you. We will help everyone that wants to move their holiday. Venue Management As a property owner and manager, Delaware North has a reputation for outstanding venue management for numerous clients. Visit our website. Free kennel service is provided, and guests are encouraged to bring pet food, snacks and anything that makes your pet comfortable.
Need accessible equipment? Rentals are available including: electric scooter rental, wheelchairs, strollers and double strollers. This website uses cookies for measurement, ads and to ensure you get best the experience. By continuing to use our site, you agree to our Privacy Policy. Skip to main content. Kennedy Space Center Visitor Complex. See Map. The park opens daily at 9 a.
All guests, including those vaccinated against COVID, are required to wear face coverings in all indoor locations. Special events and interactive experiences bring the next giant leap of human space exploration to life at Kennedy Space Center Visitor Complex. Learn More. Explore Must See Attractions With so much to explore, where do you begin?
Explore Attractions. Download the free App! Learn more about how you can add this one-of-a-kind attraction to your day with the new transportation reservation process which has been developed with your health and safety in mind.
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